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Accessibility and Inclusion for Visitors

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At ICC Sydney, we believe every visitor enriches our venue with their own unique stories, experiences, and perspectives. Our warm and welcoming team is committed to ensuring all guests feel respected, comfortable, and supported from the moment they arrive.

ICC Sydney is a purpose-built accessible venue designed to provide safe, equitable and inclusive event experiences for everyone. Across our Convention, Exhibition, and Entertainment spaces, you’ll find integrated accessibility features, adaptive technologies and dedicated inclusive facilities, including prayer rooms, parents and carers rooms, quiet rooms, and all-gender inclusive amenities.

This Accessibility and Inclusion Guide exists to help visitors confidently plan their time at ICC Sydney, ensuring a positive, comfortable, and seamless experience regardless of individual needs.

If you would like personalised support or have specific accessibility requirements for an upcoming visit, our team is here to help.

Please contact us at [email protected] or call +61 2 9215 7100 to be connected with a friendly ICC Sydney representative.

You can read more about our ongoing commitment to accessibility and inclusion in:

ICC Sydney’s Disability Inclusion Action Plan

ICC Sydney’s Accessible and Inclusive Events Guide (for event organisers)

Amenities and First Aid

Amenities and First Aid

Find information on accessible toilets, changing place, parenting rooms, prayer rooms and first aid rooms at ICC Sydney.

Diversity, Equity and Inclusion

Diversity, Equity and Inclusion

ICC Sydney’s workplace is as diverse as the events it hosts. We support all areas of diversity and inclusion and we celebrate its intersectionality.

Location and Access

Location and Access

ICC Sydney has equitable and stair-free access to every conference, exhibition and entertainment venue.

Parking and Public Transport

Parking and Public Transport

ICC Sydney can be accessed on foot, by car, coach, and light rail from various stops along Darling Drive and Darling Harbour.

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Hidden Disabilities Sunflower Program

ICC Sydney has joined forces with Hidden Disabilities Sunflower – an organisation dedicated to supporting people living with non-visible disabilities in their communities by raising awareness to help create a more inclusive society.

The initiative will see the convention, exhibition and entertainment venue utilise its global platform as an international event destination to promote the inclusion of people with hidden disabilities, conditions or chronic illnesses.

Should you need support or have further enquiries, head to one of our Customer Service desks.

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Audio, Visual and Lighting

Australian Workplace Equality Index (AWEI)

ICC Sydney has been elevated to Silver Tier status in Pride in Diversity’s Australian Workplace Equality Index (AWEI) as announced at the Australian LGBTQIA+ Inclusion Awards 2025.

Driven by ICC Sydney’s internal LGBTQIA+ employee resource for diversity group, The Same Same Collective, and underpinned by its Diversity, Equity and Inclusion Strategy, this accreditation highlights ICC Sydney’s best practice approach to fostering an inclusive workplace.   

ICC Sydney's Disability Inclusion Action Plan slide show image.

Disability Inclusion Action Plan

ICC Sydney believes every individual who visits our venue adds the richness of their own unique stories, experiences, and perspectives to each event. Our warm and friendly team members aim to make sure all our guests feel respected, welcome and comfortable when visiting ICC Sydney.

We are commited to investing in people and reducing inequalities through our Disability Inclusion Action Plan.

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frequently asked questions

VIEW ACCESSIBILITY FAQS