Diversity, Equity and Inclusion at ICC Sydney

The ICC Sydney Team

ICC Sydney’s ability to deliver extraordinary event experiences for all its guests is grounded in its diverse, equitable and inclusive workplace that encourages every member of the team to bring their whole self to work. ICC Sydney’s workplace is as diverse as the events it hosts.

Recognising and valuing the different knowledge, skills, backgrounds and perspectives that people bring to their role through their unique differences in age, gender, ethnicity, sexual orientation, social background and other factors is critical to the success of the organisation.

As an employer of choice, ICC Sydney’s diversity strategy is built in alignment with the ASM Global ACTS framework and first pillar – Invest in People.

At the executive level, ICC Sydney’s world class team is made up of 50% female to 50% male leaders. Collectively, the ICC Sydney team speak 82 different languages, from Arabic to Yoruba!

To help celebrate and nurture our diversity, ICC Sydney team members have developed five employee representation groups with the support of the business. Each group is driven by individuals in the team who identify as a person of that community or as an ally. ICC Sydney’s current employee representation groups include: The Same Same Collective (LGBTQIA+), Parents and Carers, First Nations, Able @ Work (people with a disability), Generation Success (people over 60) and New Australians.

Training and Awareness

ICC Sydney, in collaboration with its employee representation groups also promote and participate in days of significance to help raise awareness and funds for social causes that are important to its team members, including International Day Against Homophobia, Biphobia and Transphobia (IDAHOBIT), Movember, International Womens Day, Reconciliation Week, NAIDOC Week and more.

Targeted diversity, equity and inclusion training also plays a vital role in the preparedness of our team members to cater to the diverse accessibility and inclusion needs of our guests. All ICC Sydney team members undertake anti-discrimination and awareness training. Specialised targeted training is also provided to key team members (business managers, team leaders and customer facing roles), including but not limited to:

  • Ally for Change training (LGBTQIA+ training)
  • Sydney World Pride Human Rights Conference Diversity and Inclusion training
  • Mental Health First Aid
  • Mental Health Awareness and Training for Leaders
  • First Step training, provided through Supply Nation (introductory supplier diversity training program)
  • Acknowledge This! (Acknowledgement of Country training).

Key lessons learned from all training opportunities is shared broadly with relevant team members, ensuring important knowledge is communicated across the business.


Pride in Diversity Australian Workplace Equality Index

In support of ICC Sydney’s mission to embrace diversity and eliminate discrimination, it has partnered with ACON’s Pride in Diversity inclusion program, Australia’s first and only national employer support program for all aspects of LGBTQ workplace inclusion. Pride in Diversity is Australia’s leading not-for-profit employer support program for LGBTQ workplace inclusion.

Pride in Diversity publishes the Australian Workplace Equality Index (AWEI), Australia’s national benchmarking instrument for LGBTQ workplace inclusion from which top employers for LGBTQ people is determined. ICC Sydney is benchmarked against the AWEI and is an employer of choice.

This benchmarking program is internally supported by the Same Same Collective, ICC Sydney’s LGBTQIA+ employee representation group.

Reconciliation Australia

Reconciliation Australia is the leading body for reconciliation in Australia. Reconciliation Australia’s work “promotes and facilitates reconciliation by building relationships, respect and trust between the wider Australian community and Aboriginal and Torres Strait Islander peoples”.

ICC Sydney is proud to collaborate with Reconciliation Australia on the development and delivery of its “Innovate” Reconciliation Action Plan (RAP). ICC Sydney’s RAP has been formally reviewed, accredited and endorsed by Reconciliation Australia, having demonstrated consideration of the principles and purpose of reconciliation, based around the core pillars of relationships, respect and opportunities. ICC Sydney is grateful to be formally recognised as a member of the Reconciliation Australia RAP network.

ICC Sydney is dedicated to its reconciliation journey and delivering to the commitments outlined in its current RAP. Learn more about ICC Sydney’s RAP.

Case Studies

ICC Sydney regularly works with its clients to cater to the unique needs of each event and its guests. You can learn more about how ICC Sydney has delivered bespoke accessibility, equity and inclusion initiatives that have made those who enter the venue feel genuinely supported and welcome, resulting in a positive experience for all.


Sydney WorldPride Human Rights Conference

In recognition of ICC Sydney’s approach and commitment to sustainability, diversity, equality and inclusion, the venue supported Sydney WorldPride to host the world’s biggest LGBQTIA+ Human Rights Conference in the Asia Pacific region. This event leveraged ICC Sydney’s accessibility features and professional highly skilled team members to deliver an accessible and inclusive event. This event featured gender diverse bathroom options, wellbeing and First Nations spaces, translation services including Auslan and International sign language, audio description services, as well as live captioning. You can learn more about the success of the Sydney WorldPride Human Rights Conference.


Business Sydney First Nations Forum

In collaboration with Business Sydney and ICC Sydney’s Legacy Program partner KARI Foundation, the venue launched its second Reconciliation Action Plan. At this event, a number of special considerations were made to make this event a welcoming and inclusive space for First Nations people which you can learn more about. View the Business Sydney First Nations Forum Case Study.


Connect 2018 Indigenous Business Trade Show

As a prominent landmark and gateway to Sydney and wider Australia, ICC Sydney connects clients with authentic cultural experiences and suppliers – building capacity within First Nations businesses and assisting clients to provide a great delegate experience and leave a lasting legacy. Find out more about how ICC Sydney is a venue of choice for First Nations focused events.

ICC Sydney colleagues celebrate Sydney WorldPride.

ICC Sydney colleagues celebrate Sydney WorldPride.

ICC Sydney team members celebrate Sydney WorldPride, outside Aware Super Theatre.

ICC Sydney team celebrating Sydney WorldPride.