Amenities and First Aid

AMENITIES

Accessible Toilets RH and LH

Wheelchair and ambulant accessible toilets are available throughout the venue, including both left and right hand railing ambulant toilets. Please visit any customer service desk, or ask our friendly team members if you require directions.

Changing Place

ICC Sydney has a changing place facility available to guests. The changing place is located on Level 2 of Exhibition Centre and provides the following features:

  • A height-adjustable adult-sized change table
  • A constant-charging ceiling track hoist system
  • A right-hand railing ambulant toilet as well as an island toilet
  • An automatic door with a clear opening of 950 mm and push-button entry / exit
  • Nappy bin sanitary disposal unit and wash station

The changing place is open to ICC Sydney guests at all times, and possession of a changing place Master Locksmith Access Key (MLAK) is not required.

Bathrooms for Gender Diverse People

ICC Sydney supports all its guests to use the bathroom most applicable to their gender identity, with male, female, and unisex wheelchair accessible bathrooms available throughout the Convention Centre, Exhibition Centre and ICC Sydney Theatre.

Every wheelchair accessible bathroom at ICC Sydney has a sanitary bin available.

ICC Sydney does not tolerate bullying or antisocial behaviour. If you experience harassment, please raise with a customer service and / or security team member, or contact ICC Sydney Security on +61 2 9215 7100.

Parenting Rooms

ICC Sydney has pram and wheelchair accessible parenting rooms equipped with a feeding area, change table and food preparation area. Parenting rooms can be found in the following locations:

  • Convention Centre Ground Level — located in the corridor next to the cafe directly opposite the first aid room
  • Convention Centre Level 2 — located in the corridor on the right between Parkside Ballroom and The Gallery, before you reach Pyrmont Theatre
  • Exhibition Centre Level 2 — located directly to the right of Hall 3 entry
  • ICC Sydney Theatre Level 2 — located directly to the right of Door 4 entry.

Each room has a selection of amenities on offer:

  • Convention Centre Ground Level — changing table area, microwave, large sink, nappy disposal unit, privacy curtains, comfortable seating, separate room with adult and child toilets
  • Convention Centre Level 2 — changing table area, large sink, nappy disposal unit, privacy curtains, comfortable seating
  • Exhibition Centre Level 2 — changing table area, microwave, large sink, nappy disposal unit, privacy curtains, comfortable seating, separate room with adult toilet
  • ICC Sydney Theatre Level 2 — changing table area, microwave, large sink, nappy disposal unit, privacy curtains, comfortable seating, separate room with adult toilet.

In addition, the majority of gender diverse wheelchair accessible bathrooms throughout all three venues have child changing tables and nappy disposal units.

Prayer Rooms

Two non-denominational prayer rooms are available for prayer, meditation and reflection. For those that require, a small number of prayer mats are provided in the rooms. The two prayer rooms can be found on Level 3 of Exhibition Centre, opposite meeting room E3.5.

FIRST AID

First aid rooms are available in the following locations:

– Convention Centre — ground floor in the corridor next to the cafe
– Exhibition Centre — Level 2, left of the Customer Service desk
– ICC Sydney Theatre — ground floor near general admission, and Level 2 next to Door 1.

Should you require medical assistance, please alert one of our team members immediately or contact the ICC Sydney Security team on +61 2 9215 7660 (option 1). ICC Sydney Security team are First Responders to all Medical Incidents and will perform First Aid as required. In the case of an emergency, dial 000 for emergency services.

If you require safe syringe disposal facilities, please seek assistance from the First Aid team.