Australia’s premier convention, exhibition and entertainment venue surpasses financial goals, delivers success for its customers and extraordinary opportunities for its people and community
International Convention Centre Sydney (ICC Sydney) reinforced its leadership position during the Asia-Pacific Incentives and Meetings Expo (AIME) in Melbourne this week, presenting the inaugural Leaders Forum and providing insights into the venue’s award-winning blueprint for customer and community success.
CEO of ICC Sydney, Geoff Donaghy opened the forum by asserting the important role of leaders to take responsibility for delivering their company objectives but also, to look over the horizon and share industry challenges with the teams, cities and stakeholders that they represent, imparting knowledge on the next generation of leaders.
Donaghy reiterated that this mindset underscored ICC Sydney’s operational success while strengthening its community relationships and simultaneously helping the venue to achieve its vision to be an employer of choice, equipping the next generation of talent with extraordinary training and development skills.
“Ultimately, leadership in action enables organisations like ours to build the best possible teams and deliver the most successful outcomes for our customers,” he said.
For ICC Sydney, success in 2018 translated to the delivery of more than 700 core events, which attracted more than 1.3 million delegates and increased visitor spending by 4% on 2017.
The business also deepened its unique multi-streamed Legacy Program, actively enriching visitor experiences while delivering lasting impacts for Sydney’s vibrant community, long after events bump out.
“We’ve had another successful year of operation, meeting our financial and economic obligations, which is in turn enabling us the opportunity to focus on delivering more than just great numbers.