10 – 12 MAY 2023

Salesforce Exhibition Space
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1,500 attendees were welcomed to the biggest water industry conference and exhibition in Southern Hemisphere

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50 volunteers per day, including 10 ICC Sydney team members

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5 keynote speaker sessions, 8 streams, 13 program sub themes

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200+ exhibitors 

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8 spaces activated across ICC Sydney’s Convention and Exhibition Centres, with utilisation of Prayer Room, Sensory Friendly Room and Parenting Rooms


ICC Sydney hosted almost 1,500 delegates at Ozwater’23, an annual three day conference and exhibition featuring a strong line up of international and national keynote speakers, scientific and technical paper presentations, case studies, workshops, panel sessions and poster presentations. Ozwater’23 was the biggest water conference and exhibition in the Southern Hemisphere, an impressive high end industry execution from a national association.

“It was wonderful working with the ICC Sydney team to execute this year’s exhibition and conference. Sustainability and inclusivity are incredibly important to AWA and were major driving factors in planning the delegate experience, and we were blown away by the rich offering the venue had in these areas. It was especially impressive to see their staff raise the bar by also participating in volunteering activities over each day. Having such a supportive and well resourced venue helped make Ozwater’23 a resounding success.”

Louise Dudley, President, Australian Water Association

First Nations focus

ICC Sydney firmly believes in celebrating and showcasing the culture of Australia’s First Nations Peoples in line with its commitment to reconciliation. Ozwater’23 featured a Welcome to Country delivered by a Gadigal Elder of the Eora Nation, the traditional custodians of the Country on which the venue stands. Elders and volunteers gathered to host yarning circles with delegates, an important group practice utilised for centuries to learn, build relationships and pass on cultural knowledge.

Achieving event sustainability

Protecting the environment for future generations while strengthening the community is an important commitment for ICC Sydney. The venue readily facilitated the client’s request of no problematic single use plastics, eliminating their usage ahead of the New South Wales Government ban. Other environmentally friendly modifications included diversified waste streams, Biopak coffee cups and water stations, and water bottles provided to delegates without their own. The diverse menu offered unique native and carbon friendly options, including kangaroo, and was sent via SMS to avoid printing physical copies.

Volunteering together

Volunteering is a valued initiative at ICC Sydney, championing the power of making a difference in communities. Fifty volunteers were engaged for each day of the event, with 10 of ICC Sydney’s customer service team members being part of this effort to ensure client success.

Ozwater 2023 in Darling Harbour Theatre
Ozwater 2023 in Exhibition Centre, sydney water.
Ozwater 2023 in Grand Ballroom