MICHELLE ZANGARI
SENIOR MANAGER, LIVE EVENTS
With a career spanning 20 years in the entertainment events industry, Senior Manager, Live Events Michelle Zangari is an exceptional events and venue management professional. She brings extensive knowledge and experience gained over seven years in the Live Events team at ICC Sydney, as well as through managerial roles at a diverse range of leading entertainment organisations, including Australian ticketing giants Ticketek and Ticketmaster.
Joining ICC Sydney as a Ticketing Coordinator in the pre-opening stage in September 2016, Michelle’s talent was quickly identified and after four months, she was promoted to Ticketing Manager until 2021 when she was again elevated into the role of Manager, Bookings and Ticketing – and later elevated to Senior Manager – Live Events in January 2024 in recognition of her commercial acumen.
With Michelle’s help, ICC Sydney’s Live Events team has delivered hundreds of events in ICC Sydney’s theatre spaces since the venue’s inception, and FY2023/24 marked the team’s most successful year yet, with 99 performances featuring acts like Tom Jones, Jerry Seinfeld, Charlie Puth, Melissa Etheridge, Melanie Martinez and James Taylor.
Undertaking a myriad of responsibilities with the day-to-day management of the entertainment events in the 8,000 seat ICC Sydney Theatre and 2,500 seat Darling Harbour Theatre, Michelle is renowned for her collaborative stakeholder engagement, business aptitude, successful procurement of events and production requirements — all while encompassing the highest level of professional standards.
Michelle was appointed to the Board of the Venue Management Association in 2026 and is an alumni of the rigorous Venue Management School having completed the program in 2021. Through the two-year course, she deepened her knowledge across 15 subjects, including event management, safety, marketing and advertising, crowd management, guest experience, leadership, finance, risk management and insurance, and strategic business planning.
