Professional conference organisers (PCOs) from across the country have come together at International Convention Centre Sydney (ICC Sydney) for the second annual industry update and roundtable to promote open dialogue, peer-to-peer collaboration and leadership in action.
Taking place over two days, the event immersed PCOs in authentic Sydney experiences, including a discovery tour emceed by Tourism and Transport Forum CEO, Margy Osmond. Here, attendees witnessed unique attractions such as Opera on the Harbour and heard about new development plans in the pipeline, including Campbell’s Cove while cruising across the harbour.
The venue team and city representatives also provided examples of the competitive advantage of hosting association business events in Sydney and facilitated a dynamic, collaborative session with PCOs on their shared future in the industry.
CEO of Associations Forum and panel moderator, John Peacock, praised ICC Sydney for establishing a close relationship with PCOs.
“Quality and experienced PCOs play an important role in assisting associations to achieve association conference success. By running their PCO Roundtable, ICC Sydney has demonstrated a strong commitment to working with PCOs, engaging them throughout the journey to ensure their clients’ success.
“The ICC Sydney team are passionate advocates for their PCO partners, city, clients and delegates. The PCO Roundtable further instilled confidence in ICC Sydney as an exemplary venue.”
The event equally provided an opportunity for ICC Sydney to share insights and the latest industry trends before updating PCOs on key business developments spanning event planning, food and beverage, audio visual (AV), technology and the venue’s multi-streamed Legacy Program.
Speaking at the roundtable, ICC Sydney CEO, Geoff Donaghy, said a contributing factor to ICC Sydney’s success was its robust relationships with PCOs.
“The partnerships we have built with a diverse number of PCOs has undoubtedly contributed to our achievements and established reputation. Last year, we listened and we learned, and as a result we achieved a delegate satisfaction rating of 99% and a client satisfaction rating of 97%.