ICC Sydney introduces new Event Logistics Department

06 Oct 2021

As an organisation dedicated to constant small improvements, ICC Sydney has recently expanded upon its material management throughout the venue by launching an internal Event Logistics Department. By bringing this service in house, the new team will continue to provide the premium service previously offered by Agility to our clients and maintain the requirements for the safety, security and care for the building.

What is ICC Sydney Event Logistics?

The Event Logistics Department is responsible for the porterage of event materials to and from the Convention Centre loading dock and tenanted spaces within the Convention Centre. The recently launched team will provide an array of services for the Convention Centre building including manning of the dock within designated hours, acceptance of organiser materials with appropriate notice, forklifting services, forklift hire and ICC Sydney’s own Loading Dock Management System (LDMS) for organisers to schedule vehicles for their event.

Contractors, Production Companies and Event Suppliers in the Convention Centre

Under ICC Sydney’s current process, contractors, production companies and event suppliers are able to deliver organiser materials to the dock as well as manage the movement of their own materials to the event space. For safety reasons, an Event Logistics team member will be required to oversee these movements.

With the required notice, the Event Logistics Department is able to unload trucks and/or facilitate forklift hire at an additional fee. The ICC Sydney Procurement department will continue to service deliveries from ICC Sydney’s food and beverage suppliers.

Freight Forwarders

With the new process, organisers are still encouraged to utilise the services of their preferred freight forwarders.

If a freight forwarder is not appointed, the Event Logistics Department are able to accept deliveries at the loading dock and move items to and from tenanted spaces, or alternatively an ICC Sydney escort will work with the freight forwarder to transport goods independently. Charges will apply.

For more information on service pricing, please fill out a quote request form.


In relation to delivery of materials, exhibitors can book through the event organiser’s allocated freight forwarder. If no freight forwarder is appointed, exhibitors can self-deliver or courier with porterage booked through the organiser or hand carry via the car park for smaller items.

Any vehicle arriving at ICC Sydney Convention Centre loading dock must be booked through LDMS and delivered on the day of the event.

The Event Logistics Department looks forward to supporting your event logistics requirements as in person events return to the venue. For any questions, please refer to the FAQs or email eventlogistics@iccsydney.com