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Four panelists from ICC Sydney team speaking in front of projection with their headshot. Projection includes live captioning. Panel is for ICC Sydney's 'Trust in Partnerships: ICC Sydney Operations Update 2024'

ICC Sydney heroes trust and collaboration with customers

28 Aug 2024

International Convention Centre Sydney (ICC Sydney), managed by ASM Global, hosted Professional Conference Organisers (PCOs) and production agencies at its “Trust in Partnerships: ICC Sydney Operations Update 2024” to share event planning best practices yesterday.

The event explored trust as the cornerstone of successful event partnerships – through operational updates covering topics ranging from immersive experiences, keeping people safe, employment law, and delivering low carbon, high social impact events.

ICC Sydney CEO and Group Director – Convention Centres, ASM Global (APAC), Geoff Donaghy said the venue team took pride in consistently nurturing respectful, collaborative relationships, paired with world class event services that PCOs and agencies had come to expect from Australia’s premier convention, exhibition and entertainment venue.

“In a world fraught with disinformation, geo-political machinations and sustainability challenges, trust has never been more important. At ICC Sydney, we are steadfastly committed to providing innovative services delivered by passionate professionals that event organisers can rely on.

“Communication with our clients is one of our core priorities and the latest industry update, driven by ICC Sydney senior business development managers – Dana Fish, Helen Mantellato and Gabriella Alberici, provided an opportunity to connect with our valued event partners – and for our operational and technical experts to share their in-depth knowledge of our ever-evolving services to collaboratively enhance events for both organisers and delegates alike,” Mr Donaghy said.

ICC Sydney hosted the Trust in Partnerships initiative while PCO ARINEX simultaneously delivered the BIOMAG International Conference on Biomagnetism alongside Macquarie University at the venue – welcoming 500 delegates, including 80% arriving from outside of Australia.

ARINEX Head of Conference Operations, Melissa Murphy said the venue’s Trust in Partnerships industry update supported knowledge exchange and forward planning of events.