It was a pleasure to provide my insights into effective leadership to international association industry magazine Boardroom, recently. It is with this approach to leadership – what I like to call the Five Cs of good leadership in mind – clarity, collaboration, consistency, confidence and care – that the ICC Sydney team approaches all matters of the venue’s operations and collaboration with event organisers.
Through meticulous planning, the ICC Sydney team strives to provide clarity on the exact objectives of each organiser for their event through our organiser tools. Understanding how success will be assessed and evaluated from the early discussions will inform the planning process for an event which can be years in the making.
True partnership with event organisers relies on collaboration which is based on respectful and clear communication. One of our philosophies at ICC Sydney, ‘Together we do the extraordinary’ rings true when considering the interactions we enjoy with event organisers as we collectively deliver exemplary events.
A distinctive attribute of the ICC Sydney team extends to confidence – we aim to earn the trust of our important clients, stakeholders and community members.
It’s the care we provide all visitors to ICC Sydney and our broader community that I believe sets us apart. Every guest at ICC Sydney, from every walk of life, has the right to feel welcomed and respected while they are here. In line with ASM Global ACTS framework, our care and compassion drives our diverse inhouse team to deliver positive social impacts to strengthen our communities as we connect delegates with Australia’s First Nations people, culture and businesses or the emerging talent of artists in our local creative industries. To this end, we support event organisers to tap into the resources of our industry leading Legacy Program to create positive social impact and reduce harm to the environment across the five comprehensive streams of the program: Environmental Sustainability, First Nations, Creative Industries, Innovators and Entrepreneurs and Generation Next.