BY AIDEN HIPPENSTEEL
EVENT SERVICES FLOOR MANAGER
Does managing 150 containers, 40 forklifts and getting 265 vehicles through the loading dock to build 180+ exhibition stands while ensuring 2,500 workers seamlessly delivered 250 conference sessions sound like a challenge? For me it’s one of my team’s greatest feats.
For the last three years, I have been working at my dream job – delivering memorable events at ICC Sydney in the role of Event Operations Floor Manager. As a part of the Event Services department I am one of 12 Floor Managers, reporting to the Event Services Operations Manager. The above figures are from my time supporting the team’s delivery of Sibos 2018, the world’s premier financial services conference, and gives you a small glimpse into what my role entails.
Since joining the ICC Sydney team, I have had the privilege of being responsible for the delivery of more than 75 events – from conferences to exhibitions, high-profile business meetings to full scale banquets, while all ensuring the safety of our guests remains priority. This is addition to playing a supporting role in a further 700 events. These events have all presented their own unique set of challenges and required tailored solutions, and so when thinking about a typical day in my role, I can safely say that at this amazing venue, no two days are ever the same.