Careers | FAQs | ICC Sydney

Is ICC Sydney an equal opportunity employer?

ICC Sydney believes a diverse and inclusive workplace brings out the best in our people and helps us to provide a better service to our clients and guests.

ICC Sydney has a number of focus areas for a more diverse and inclusive workplace, including but not limited to; LGBTIQA+ (lesbian, gay, bisexual, transgender, intersex, queer/questioning and asexual people), Returning Parents & Carers, Aboriginal & Torres Strait Islander (ATSI) people, Mature Age, Younger Workers (Generation Success) and women in the workforce. For more information, visit the Diversity & Inclusion tab here.

What is your culture like? Will I fit in?

Our people bring passion, enthusiasm, initiative and know-how to their role, and together, we create extraordinary experiences for the people of Sydney, visitors from across the country and guests from around the world.

Extraordinary experiences don’t just happen by accident. They are the result of a team that is committed to creating amazing events by delivering the best business expertise, service and innovation – all in a world class venue.

As part of the ASM Global, which delivers the largest network of venues in the Asia Pacific region, we are committed to creating a culture with people at its heart – one that is caring, supportive and invested in seeing you thrive on your journey with ICC Sydney.

What can I expect during the ICC Sydney hiring process?

Application
ICC Sydney’s application process is quick and simple. Because we know you are eager to hear back from us, we will contact you to confirm your application outcome as soon as we can. Please note, due to the volume of applications we receive, this process may take 2-3 weeks.

Initial Contact
This is where we kick off conversations with you. We have seen something we like in your application and want to get to know you better. One of our Human Resources team members will contact you by phone or email to ask you some initial questions.

Digital/Video interview
For selected roles, we may conduct a digital/video interview in the convenience of your own home. Consider it an opportunity to put a face to the name and show us why you would be perfect for our team.

Onsite interview
If you are asked to come in for an onsite interview, this means from what we have seen so far you could be just what we are looking for. We usually conduct two interviews where we will ask you more questions about your skills and experience as well as give you the opportunity to ask your own questions.

Group interview
For some roles, we will perform a group interview at our assessment centre. You will join up to 30 other candidates and hear all about the venue, the role and the team, plus get involved in-group activities where you will have the opportunity to show us your strengths. Remember, a group interview is still a formal interview. You need to present yourself in the best way possible, and we suggest wearing smart business attire.

Final checks and references
At this stage, we will gather final information from you, including any relevant certificates, qualifications and licences. We may also complete reference checks.

Offer
Congratulations! Here is when we offer you the role and welcome you to the ICC Sydney team. Once you accept, we will send you a link to our on-boarding portal, which will contain all you need to know in preparation for your first day.

What staff benefits do you offer?

ICC Sydney has an extensive staff benefits program. These include; discounted parking, subsidised food in our team café, free laundered uniforms (operational roles only), discounts on gym memberships and health funds, plus much more.

Do I need to be an Australian Citizen or Permanent Resident to work at ICC Sydney?

No. We are looking for the best talent from around the globe, however to be considered you must be eligible to work in Australia. Please note ICC Sydney is unable to sponsor work visas at this time. Your eligibility to work in Australia will be verified as part of an overall probity check prior to any offer of employment.

What are the minimum hours for a casual role?

ICC Sydney aims to provide as many hours as possible in line with your availability; however Enterprise Agreement covered employees are given a minimum of 3 hour shifts.

What if I am interested in multiple positions – can I apply for more than one?

Yes. Please apply for any positions of interest that match your skills and experience. Your application will be considered for each position that you apply for.

I can't see a role that interests me – can I still send ICC Sydney my resume via email?

We would prefer you register for our Talent Community here. This helps us match you to an appropriate future opportunity.

However, if you need to email us, you can do so via [email protected].

Registering for our Talent Community will make your candidate profile available and searchable for the ICC Sydney Talent Acquisition team. By registering, you agree that you may be contacted via phone or email by ICC Sydney recruiters regarding future opportunities that match your profile.

I performed poorly in an interview – can I apply again?

We understand that sometimes nerves get the better of you. We would be happy to consider you again in future; however out of courtesy to the other applicants, we will give them the opportunity to interview first.

Where can I learn about open vacancies at ICC Sydney?

All job vacancies can be found on our careers site.. You can search for job vacancies and submit your application by clicking ‘Apply Now’.

Can I be employed in multiple positions across the business?

Yes, team members have the opportunity to multi-hire into different roles across the business. For example you can hired as a casual Usher as well multi-hire as a Food and Beverage team member.

Do you provide training and development opportunities?

Yes we do, we have internally and externally run training and development opportunities.

Do you provide uniforms and equipment to operational team members?

Yes we do! However it is expected that each team member provides their own black pants and boots. We offer free laundered uniforms for our operational team members.

How long will my résumé/CV and application be kept on file?

All résumé/CVs and applications will remain on our records as per local legal requirements, after which they will be purged. We ensure the information you submit is kept secure and confidential.

Back to FAQs